How to Order

The process is all online, utilizing our online order form.

Select the Service Level required !

Enter in the details of each card being submitted !

Hit Submit Order

Payment as per normal process

All details of each card is printed on your order confirmation

Please note Collectible Madness is providing a Middleman Service and CGC are providing the Card Grading Services in the USA !

Link here

For each card submitted we require the follow details of the specific card:

1. The Year of the card !

2. What expansion set it refers to !

3. Card Name and Rarity

4. Card Number and Expansion set number

5. Expected Graded Value (USD)

Example:

Year: 2020

Expansion Set: Sword and Shield

Card name and Rarity: Celebi V Ultra Rare

Card Number and Set number: 1 / 202

Card Graded Value: USD$20

Service Levels

This service is for cards with a Declared value of maximum USD$400 (per card).

ESTIMATED TURNAROUND**: 30 Business Days

**This does not included transit time from Collectible Madness to CGC and CGC back to Collectible Madness

**Turnaround times are approximate and not guaranteed.

This service is for cards with a Declared value of maximum USD$1000 (per card).

ESTIMATED TURNAROUND**: 20 Business Days

**This does not included transit time from Collectible Madness to CGC and CGC back to Collectible Madness

This service is for cards with a Declared value of maximum USD$10,000 (per card).

ESTIMATED TURNAROUND**: 10 Business Days

**This does not included transit time from Collectible Madness to CGC and CGC back to Collectible Madness

**Turnaround times are approximate and not guaranteed.

In the event that CGC, at its sole discretion, determines that the fair market value of a collectible is higher than the value stated by the submitter, CGC will move the collectible to the appropriate higher tier and the additional charge will be the responsibility of the submitter.

For more information on determining fair market value, review the Declared Value Policy.

Sending your cards to Collectible Madness

It is a requirement to place your card into a new penny sleeve then insert the card into either a top loader or a semi-rigid card saver

It is important that the cards do not move too much.

So please put all of your cards in between two cardboard pieces that are larger than the items. Hold the package together with rubber bands. Ensure that the rubber bands are not too tight. They should be just tight enough to hold the cardboard pieces together and prevent the cards from falling out.

Once Steps 1 and 2 are completed, you are now at the packaging step. We recommend to package in a small box or a padded bubble mailer.

Make sure you also include your order confirmation.

Post too:

Collectible Madness

PO Box 6141

Burton SA 5110

Please note that Collectible Madness does not take any responsibility on the packaging and transport to us.

It is also highly recommended that you send your cards with tracking and signature.

Send any tracking details to:

collectible.madness@gmail.com

so that we can monitor and track the progress.

Turnaround and Insurance

Collectible Madness will submit all cards (no matter the service level) for grading to CGC on the first business day of every month

All submissions will be tracked and updated on our website

Transit Times

5 to 7 days (approx) Transit from Collectible Madness to CGC
5 to 10 days (approx) time to register onto CGC system

Up to 30 days at CGC (approx) to process the grade
5 to 7 days (approx) Transit back to Collectible Madness

**Turnaround times are approximate and not guaranteed.

For any order that is under the the value of $100, free standard delivery applies.

For Express service price is available during check out !

Unfortunately "NO" insurance will be taken ! Due to the nature of this product and the potential high values to be declared, more attention is given to the parcel through the logistics journey.

Therefore encountering large fees, excessive delays within customs, additional customs and duty charges.

Due to this, Collectible Madness does not take any responsibility to cover your lost order and no refund will be offered.

However, if you are submitting a card(s) and would wish for insurance, we would be happy to quote the total cost and help provide you that piece of mind

Customer support

0423 116 006

Send a message

collectible.madness@gmail.com