Delivery Policy

Order Management

Collectible Madness processes (pick / pack and dispatch) no later than 1 business day after the order is received and paid. 

All orders are shipped with Australia Post, if you have a specific carrier option, please email.

For all orders placed on the Friday and the Weekend these will be dispatched no later than the following Monday.

Shipping Rates

Collectible Madness provides fixed pricing for standard services Australia Wide. With express services the price is variable and based on the size and weight of the products ordered.

Additional options for delivery with a signature is also available

For all orders, tracking number(s) will be provided on the day of dispatch and notified via email

For South Australian Customers with orders under $60.00 a very small Delivery Fee of $6.00 will apply. Express Service is also available from $8.00.

For added security you can add a Signature option for only $2.95 extra.

For all orders over $60.00 NO Delivery fee will apply, unless you select Express Service or Signature option.

Interstate Customers
Free Standard Delivery Services for all orders valued over $100.00. Tracking will be provided. For further security, all deliveries can be sent with a signature being required. For orders over $100, only a $2.95 fee is required to be paid for this service

For any order value under $100, a $8.00 Delivery fee will apply. Or again for that additional security, $10.95 for Delivery with Signature required.

Express Service (With or Without Signature) is also available for any order value or location (Incl. SA). Select preferred option at Check Out (Price is variable based on size and weight)

Shipping Delivery Times

AUSTRALIA

Standard Service may take up to 3 to 6 business days.

Express Service may take up to 1 to 3 business days

NEW ZEALAND

Standard Service may take up to 5 to 8 business days.

Express Service may take up to 3 to 5 business days

UK and USA 

Standard Service may take up to 6 to 10 business days.

Express Service may take up to 5 to 7 business days

AustPost Delivery Timetables

Shipping Options

Collectible Madness uses AustPost as it's preferred service partner. As standard all deliveries (Express or Standard Post) have tracking enabled. This ensures that you can always monitor your order via our tracking confirmation or directly via the AustPost website.

https://auspost.com.au/mypost/track/#/search

Important Information

If the receiver is not home, it is up to AustPost's discretion to either safe-drop the parcel at the property out of view from the street or hold it at the nearest Post Office awaiting pick-up. 

For added security and reduction in risk for items to be lost in transit or stolen from the property, Collectible Madness offer a Signature solution for all delivery types (Standard Post or Express).

For a small fee of $2.95 your parcel will require a signature prior to delivery. If no one is at the property the parcel will not be left at the premises and instead sent to the nearest Post Office awaiting pick up. You will still require to sign for the goods at the Post Office.

You can also reduce risk of lost in transit or stolen from property by requesting the order to be sent to a PO Box, Parcel Locker or your local Post Office. Please read the below for further information:

https://auspost.com.au/delivery-options

Collectible Madness ensures to make available all known options and provide information about the services and risk's, so that you can make the right decision for your circumstances. With this in mind Collectible Madness is not liable for any parcels lost in transit or stolen.

International Orders

We are now sending items WORLDWIDE and pricing is based on weight per order.